We are looking for experienced customer support agents to join a specialised technical support team based in Prague.
To be a reliable and dedicated single point of contact for customer enquiries
Provide advanced knowledge of the company’s products and services
Work closely with technical teams to provide bespoke customer solutions
Take responsibility for all issues from the first contact through to implementation
Maintain strong working relationships with all customers
Provide support to technical teams during the implementation of new services
Fluent English and German are both required
At least one-years’ experience in a dedicated customer support role
Advanced PC/Windows skills
CRM experience would be a big advantage
We can only accept applications from EU citizens or people with permanent residence in the Czech Republic
A competitive salary with an increase after the probation period
A modern office in Prague close to a metro station
A friendly international work environment offering a variety of cultural activities
Lunch vouchers and 23 days holiday
If you would like to apply for this position then please send your CV and cover letter to email@example.com
Important – Please read this text and copy it into your email together with your application: I agree that the Indago Recruitment s.r.o. ID No.: 05438632 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.
I confirm being made aware of my rights in connection with access to and protection of personal data.