We are looking for experienced French-speaking customer service agents for a travel centre in Prague.
Responsibilities:
Handling customer inquiries by phone, email, and web chat
Aiding customers with bookings
Resolving various customer-related issues
Building and maintaining strong customer relationships
Maintaining booking and inquiry systems
Requirements:
Fluent English and French, both spoken and written
Previous customer service experience within a service sector
The ability to analyse and resolve a variety of customer issues
Good MS Office experience
We offer:
Full training
Home office options
Product discounts
Extra holidays
Private medical care
Modern offices in the heart of Prague
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