We are looking for an experienced Key Account Manager for a luxury international fashion brand in the heart of Prague.
Handling customer inquiries by phone, email, and web chat
Advising customers on a range of fashion products
Aiding customers with their online purchases
Build a portfolio of repeat customers
Inbound enquiries only – no cold calling!
Level C1 English and German, both spoken and written
Previous customer service experience within a service sector
The ability to build and maintain long-term customer relationships
Good MS Office experience
Excellent home office options
Product discounts, bonuses and commissions
Private medical care
Modern offices in the heart of Prague