We are looking for an experienced Key Account Manager for a luxury international fashion brand in the heart of Prague.
Responsibilities:
Handling customer inquiries by phone, email, and web chat
Advising customers on a range of fashion products
Aiding customers with their online purchases
Build a portfolio of repeat customers
Inbound enquiries only – no cold calling!
Requirements:
Level C1 English and German, both spoken and written
Previous customer service experience within a service sector
The ability to build and maintain long-term customer relationships
Good MS Office experience
We offer:
Full training
Excellent home office options
Product discounts, bonuses and commissions
Private medical care
Modern offices in the heart of Prague
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