IT / Management

Technical Support Supervisor Full Time

We are seeking an experienced Technical Support Manager for our US client’s new CEE expansion.

Responsibilities will include,

Leading a team of technical support agents
Provide training and mentoring
Handle case escalations
Help to create and drive consistent processes
Work with senior management to analyse trends

We require,

At least three years’ experience as a Technical Supervisor or Team Leader
Experience with ERP systems
Excellence in delivering training and development programs
A demonstrable history of Customer Service improvement
Fluency in English and other languages such as German, French, or Czech would be an advantage
Flexibility to travel to the US for training

We provide,

A very competitive salary package
The opportunity to play a key role in an international project
A wide range of growth options
Training in the US
A modern office well located in Prague

Job Overview

  • Date Posted:
  • Location: Prague
  • Job Title: Technical Support Supervisor
Apply for job

Apply For This Job

Upload your CV/resume or any other relevant file. Max. file size: 32 MB.
By submitting this form you agree to our Privacy Policy.I agree that the Indago Recruitment s.r.o. ID No.: 05438632 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for a period of five years or till receipt of a written request to remove the data.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Our website uses cookies to ensure you get the best experience during your visit. Find out more.